Contact Us

We value our customers and are here to help you with any questions or concerns.

Customer Support:

  • Email: service@bracalora.com (We aim to respond within 24 hours on business days)

  • Phone: +86 18476757992

  • Hotline Service Hours: PDT 9:00 AM - 6:00 PM (Monday to Friday)

Business Information:

  • Company Name: Shaanxi Chaochib Network Technology Co., Ltd.

  • Brand Name: Bracalora

  • Registered Business Address: Room 412, Unit 2, Building 6, Phase 2, Airport New City Lingkong Industrial Park, Xixian New Area, Shaanxi Province, China. (Zip Code: Y148)

Please note: Our business address is for registration and correspondence purposes only. It is not a return address. For returns, please contact us first to receive the correct return warehouse address.